Pickup and Delivery Charges

Pickup and Delivery Charges Separate transportation charges applicable for transporting your shipment between the storage-in-transit warehouse and your residence

Overflow

Overflow Articles that are left behind due to insufficient space on a van, to be loaded on a second van for transportation and delivery

Origin Agent

Origin Agent The agent designated in the origin area to be available for preliminary readying of the shipment before movement (such as packing cartons), or to provide information to you regarding your move.

Order for Service Number

Order for Service Number The number used to identify your shipment. It appears in the upper right corner of the Bill of Lading and on the Order for Service

Order for Service

Order for Service The document authorizing the carrier to transport your household goods.

Operating Authority

Operating Authority Registration issued by a state or Federal governmental entity authorizing a carrier to move household goods for compensation between designated geographical areas. A van line’s agent may also have its own separate “operating authority” issued by a state or Federal governmental entity, to move shipments within a certain geographical area.

110 Percent Rule

110 Percent Rule Movers are required by law to deliver your goods for no more than 10 percent above the price of a non-binding estimate.

Net Weight

Net Weight Gross weight minus the tare weight. You are entitled to a copy of the scale ticket to verify your shipment’s actual net weight.