Statement Of Objectives (SOO): A type of work statement that provides the basic, top-level objectives of a Task Order, and is provided in lieu of a Government-written Statement of Work or Performance Work Statement. It provides potential offerors the flexibility to develop cost-effective solutions and the opportunity to propose innovative alternatives for meeting the objectives.
Author: SEC
Service Level Agreement (SLA)
Service Level Agreement (SLA): A formal written agreement established between two parties: the contractor and the Government customer. It defines the expected level of services, the metrics associated with these services, acceptable and unacceptable service levels, and incentive awards for service levels exceeded and/or penalty provisions for services not provided.
Small Business Administration Procurement Center Representative (SBA PCR)
Small Business Administration Procurement Center Representative (SBA PCR): Procurement professionals, located in SBA area offices, responsible for the review and evaluation of small business programs in federal agencies and for assisting small businesses in obtaining federal contracts and subcontracts. An SBA PCR reviews proposed procurement opportunities and subcontracting plans to ensure compliance with applicable laws… Continue reading Small Business Administration Procurement Center Representative (SBA PCR)
Request For Proposal (RFP)
Request For Proposal (RFP): A solicitation document used in negotiated procurements to communicate government requirements to prospective contractors and to solicit proposals (offers) from them.
Quality Assurance Surveillance Plan (QASP)
Quality Assurance Surveillance Plan (QASP): Part of the Performance Work Statement. Its purpose is to set forth the Government’s expectations, as well as how (and how often) deliverables or services will be monitored and evaluated. A QASP may also contain incentives that encourage the contractor to exceed the performance standards, and that reduce payment or… Continue reading Quality Assurance Surveillance Plan (QASP)
Purchase Requisition Package
Purchase Requisition Package: The complete documentation package prepared and submitted by the Requiring Activity to initiate a Task Order request.
Performance Work Statement (PWS)
Performance Work Statement (PWS): A type of work statement that provides performance standards to establish the performance levels required by the Government (e.g., quality standards, quantity standards, and timeliness standards), and incentives to encourage better quality performance (which may be either positive or negative, monetary or non-monetary). A PWS normally includes a Quality Assurance Surveillance… Continue reading Performance Work Statement (PWS)
Performance Standards
Performance Standards: Standards that establish the performance levels required by the Government. Examples of performance standards include: quality standards (condition, error rates, accuracy, form/function, reliability, maintainability), quantity standards (capacity, output, volume, amount), and timeliness standards (response times, delivery, completion times, milestones).
Performance Based Service Acquisition (PBSA)
Performance Based Service Acquisition (PBSA): The preferred method of contracting for services and supplies. PBSA is contracting for results, not just best efforts, and involves structuring all aspects of an acquisition around the purpose of the work to be performed. Essential elements of PBSA’s include: performance requirements, expressed in either a Performance Work Statement or… Continue reading Performance Based Service Acquisition (PBSA)
Original Equipment Manufacturer (OEM)
Original Equipment Manufacturer (OEM): A producer/manufacturer that provides a product to its customers, who then proceed to modify or bundle the product before distributing it to their customers.