Origin Agent The agent designated in the origin area to be available for preliminary readying of the shipment before movement…
Order for Service Number The number used to identify your shipment. It appears in the upper right corner of the…
Order for Service The document authorizing the carrier to transport your household goods.
Operating Authority Registration issued by a state or Federal governmental entity authorizing a carrier to move household goods for compensation…
110 Percent Rule Movers are required by law to deliver your goods for no more than 10 percent above the…
Net Weight Gross weight minus the tare weight. You are entitled to a copy of the scale ticket to verify your…
Motor Carrier A company that provides truck transportation. There are two types of motor carriers: private and for-hire carriers
Long Carry Charge for carrying articles excessive distances between the mover's vehicle and your residence. Charges for these services may…
Line Haul Charges The charges for the vehicle transportation portion of your move. These charges, if separately stated, apply in…