GlossaryGuide

Performance Based Service Acquisition (PBSA): The preferred method of contracting for services and supplies. PBSA is contracting for results, not just best efforts, and involves structuring all aspects of an acquisition around the purpose of the work to be performed. Essential elements of PBSA’s include:

1. performance requirements, expressed in either a Performance Work Statement or Statement of Objectives;
2. performance standards or measurements, which are criteria for determining whether the performance requirements are met;
3. appropriate performance incentives, either positive or negative; and
4. a surveillance plan that documents the Government’s approach to monitoring the contractor’s performance.