Order for Service The document authorizing the carrier to transport your household goods.
Operating Authority Registration issued by a state or Federal governmental entity authorizing a carrier to move household goods for compensation…
110 Percent Rule Movers are required by law to deliver your goods for no more than 10 percent above the…
Net Weight Gross weight minus the tare weight. You are entitled to a copy of the scale ticket to verify your…
Motor Carrier A company that provides truck transportation. There are two types of motor carriers: private and for-hire carriers
Long Carry Charge for carrying articles excessive distances between the mover's vehicle and your residence. Charges for these services may…
Line Haul Charges The charges for the vehicle transportation portion of your move. These charges, if separately stated, apply in…
Interstate Move The transportation of goods from one state to a different state (including outside the United States); OR between…
Intrastate Move A move in which goods are transported from one point to another within the same state; no state…