Bulky Article Items such as pianos, cars, boats, snowmobiles and campers usually carry a bulky article charge to compensate the…
Booking Agent The agent who accepts the order for your move. The booking agent may or may not be your…
Bill of Lading The receipt for your goods and the contract for their transportation. NOTE: It is your responsibility to…
Auxiliary Service (Shuttle) If the assigned over-the-road van is unable to make a normal pickup/delivery because of physical constraints and…
Appliance Service by Third Party The preparation of major electrical appliances to make them safe for shipment. Charges for these…
Advanced Charges Charges for services performed by someone other than the mover. A professional, craftsman, or other third party may…
Accessorial (Additional) Services Services such as packing, appliance servicing, unpacking, or piano stair carries that you request to be performed…
Safety-sensitive function All time from the time a driver begins to work or is required to be in readiness to…