Pickup and Delivery Charges Separate transportation charges applicable for transporting your shipment between the storage-in-transit warehouse and your residence
Peak Season Rates Higher line haul charges applicable during the summer months
PBO (Packed By Owner) Articles packed into cartons or crates by the shipper, not the carrier
Origin Agent The agent designated in the origin area to be available for preliminary readying of the shipment before movement…
Order for Service Number The number used to identify your shipment. It appears in the upper right corner of the…
Order for Service The document authorizing the carrier to transport your household goods.
Operating Authority Registration issued by a state or Federal governmental entity authorizing a carrier to move household goods for compensation…
110 Percent Rule Movers are required by law to deliver your goods for no more than 10 percent above the…
Net Weight Gross weight minus the tare weight. You are entitled to a copy of the scale ticket to verify your…